For mental health clients, every effort is made to develop a treatment team that consists of a number of supports including family and community members, social supports, legal supports, clinicians, case managers, physical health providers (PCP), schools, and others the client may choose. This team assists the client in meeting the treatment goals developed in his/her Individual Care Plan.
The Ombuds Service is available to advocate on behalf of Medicaid recipients in the event that there is a concern or grievance regarding his/her mental health services. The Ombuds assists in resolving concerns at the lowest level possible, including the grievance and Fair Hearing processes. The Ombuds may be reached at 855-851-1038.
Mental health psychiatric services are provided by and adult / child psychiatrist. The primary function of the psychiatrist as part of the mental health team is to assess and manage the psychiatric medication needs of all ages of clients. Clinicians consult with the psychiatrist on an ongoing basis to ensure the best continuity of care.